Shipping policy
Last Updated: 01/01/2024
Welcome to Berber. We are committed to delivering our exceptional range of apparel and goods to you efficiently and reliably. Below is our Shipping Policy:
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Processing Time: Orders are typically processed within 3 days of order placement. Processing times may vary during peak seasons or for custom-made/Pre-Order items.
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Shipping Options: We offer various shipping options to meet your needs. The available options and estimated delivery times will be presented at checkout.
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Shipping Costs: Shipping costs are based on the weight of your order, the shipping method selected, and your delivery address. The total shipping cost will be displayed at checkout.
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International Shipping: Berber ships worldwide. International customers are responsible for any customs, duties, or taxes imposed by their country’s regulations and are liable for higher delivery charges.
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Delivery Estimates: While we strive to meet the estimated delivery times, they are not guaranteed. Delivery times may be affected by factors beyond our control, including but not limited to weather conditions, shipping carrier delays, and customs clearance.
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Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
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Shipping Restrictions: Certain products may have shipping restrictions due to size or the nature of the product.
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Damaged or Lost Packages: If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund according to our Refund Policy.
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Contact Us: For any questions or concerns regarding your order's shipping, please contact us at Support@berber.co.uk.
We reserve the right to modify this shipping policy at any time, so please review it frequently.